Welcome to PromanCapsules.in. By accessing our website or placing an order, you agree to be bound by the following terms and conditions. Please read them carefully before using our platform.
Disclaimer
PromanCapsules.in is the official and exclusive seller of Proman Capsules. We are not responsible for misleading claims, fake products, or fraudulent offers made on third-party websites or marketplaces.
All orders must be placed directly through our official site — www.promancapsules.in — for authenticity, guaranteed delivery, and customer support.
⚠️ Note: We do not take responsibility for any purchases or claims made outside our official platform.
General Scope
- PromanCapsules.in caters only to individual consumers above 18 years of age.
- Products are sold for personal use only and in standard household quantities.
- These terms apply to all interactions and orders placed through our site.
- All days mentioned in this policy refer to working days (Monday to Friday, excluding public holidays).
Registration & Account Use
- Customers may create an account using their valid name, phone number, and email address.
- You are responsible for maintaining the confidentiality of your login credentials.
- Only one account per user is allowed. Duplicate accounts may be deactivated without notice.
Product Information & Pricing
- All prices listed are inclusive of GST.
- Pricing errors due to system glitches may be subject to correction without liability.
- Any orders placed during a technical error will be fully refunded if applicable.
Orders & Contract Agreement
- A binding order is created when you click “Buy Now” or “Place Order”.
- You’ll receive an order confirmation via email. The order is only accepted and fulfilled upon shipment.
- PromanCapsules.in reserves the right to cancel or reject orders at its discretion (e.g., fraudulent behavior, false information, bulk orders, etc.).
Shipping & Delivery
- Shipping is free all over India.
- Orders are typically dispatched within 24–48 hours and delivered within 3–7 business days depending on location.
- Delivery delays due to unforeseen circumstances (natural disasters, courier delays, etc.) will be communicated via email/SMS.
- Customers are responsible for providing a valid and reachable address.
Return & Refund Policy
- Only unopened bottles in original condition can be returned within 7 days of delivery.
- Opened, damaged, or used items are non-refundable.
- Refunds are processed within 7–10 business days after product inspection.
- Shipping costs are non-refundable. You will be responsible for return shipping.
- For full return policy, visit our Refund & Return Policy.
Payment Methods
We accept:
- UPI
- Credit/Debit Cards
- Net Banking
- Cash on Delivery (COD)
All transactions are secured with SSL encryption.
Customer Support
Our dedicated support team is available:
🕗 8:00 AM to 8:00 PM IST, Monday to Sunday
📧 Email: support@promancapsules.in
Product Results Disclaimer
Proman Capsules is a herbal supplement and not a pharmaceutical drug. Results may vary from person to person based on body type, health conditions, age, and lifestyle.
“We guarantee quality and satisfaction, but not the same result for every individual.”
Consult your doctor if you have any medical condition before starting the supplement.
Data Security
We are committed to protecting your personal data. All your details are kept confidential and used only for order processing and support.
We never sell or share your data with third parties. For more details, refer to our Privacy Policy.
Intellectual Property
All content, images, product names, and descriptions on PromanCapsules.in are the property of Proman Capsules. Unauthorized copying or redistribution is strictly prohibited.
Limitation of Liability
PromanCapsules.in is not liable for:
- Delays in shipping due to external factors
- Results not matching user expectations
- Third-party claims based on misuse of the product
Modifications
We reserve the right to update or revise these Terms at any time without prior notice. Changes become effective once posted on the website. Continued use of the platform implies acceptance of the updated terms.
Jurisdiction
These Terms are governed by the laws of India, and any disputes shall be settled under the jurisdiction of courts located in [New Delhi, India].
Need Help?
If you need assistance or have questions, don’t hesitate to reach out:
📧 Email: support@promancapsules.in